Homeland Director of Emergency Preparedness and Purchasing Kelly English: A passionate steward

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Director of Emergency Preparedness and Purchasing Kelly English standing outside near a gazeboWhen buying Homeland equipment — from large purchases down to the right chair a resident needs to live and move comfortably — Kelly English makes one thing clear.

“I will never sacrifice quality to get a better price for something,” he said. “I’m never going to skimp on quality just to get a cheaper price.”

Kelly English joined Homeland in July 2023 in the dual role of Director of Emergency Preparedness and Purchasing. His career and degrees in law enforcement and homeland security prepared him for his crucial responsibilities in emergency preparedness. Still, he also takes his purchasing responsibilities seriously for their power to save money while upholding Homeland’s renowned quality and consistency in care.

English graduated from Penn State University, main campus, with a bachelor’s degree in criminal justice. He spent 20 years with the Harrisburg Police Department, retiring in July 2022. For 15 of those years, he was a detective handling the city’s bomb-detecting K9. The role familiarized him with the city’s institutions, including Homeland.

His immersion in homeland security training inspired him to earn a master’s degree in emergency management and homeland security, with a concentration in cybersecurity policy, from Arizona State University’s top-rated program. Upon retirement from policing, he started talking with Homeland about bringing his skills and passion here.

Since joining Homeland in July 2023, English has overseen upgrades that directly impact the lives and wallets of patients and their families. With his knowledge of emergency preparedness and security procedures, he procured systems that leverage the latest technology to ward off threats and protect residents, staff, and visitors of Homeland Center and Homeland at Home.

In purchasing, English has renegotiated contracts to enhance Homeland’s buying power and, by extension, save money for the families of residents. Recently renegotiating the contract for alternating pressure mattresses – a fundamental need to keep residents safe and healthy – he helped Homeland retain the same high-quality mattresses but brought down the monthly fees.

He also ensures that vendors share Homeland’s commitment to the residents and their quality of life. After joining Homeland, he scheduled one of his first meetings with a local medical device supplier who, he knew, could provide the necessary pieces at a moment’s notice.

“This is a 24/7 facility, and our residents can arrive at any time with a new condition that requires specialized equipment,” English said. “I need to know that 24 hours a day, I can get a hold of something no matter where it is. It goes back to never skimping on the quality of care for our residents, so I believe in creating relationships locally with businesses to ensure that the supply chain remains strong.”

The team at Homeland has welcomed him.

“It’s been great,” he said. “Everyone has been extremely welcoming. It is definitely a family atmosphere, which is nice. It’s very supportive. People have been very receptive to me and to what I can bring to the table. It’s a very, very good working environment.”

Outside of Homeland, English and his wife have two kids – a 15-year-old son who plays ice hockey including with the Hershey Jr. Bears and lacrosse, and a 17-year-old daughter who plays lacrosse and field hockey. The busy family lives on a 4-acre farm in the Hershey area. There, they raise pigs, sheep, chickens, and ducks.

The farm is his wife’s passion, but a team effort, caring for livestock – another 24/7 venture – and slaughtering and curing their charcuterie meats. About twice a year, they team with a pair of Ohio butchers who come to the farm and teach interested students, such as organic farmers, their traditional curing processes learned directly from elderly artisans throughout Europe.

English likes taking on challenges, embracing them with his role at Homeland.

“I definitely come to work every day with a passion to keep all of our residents and staff secure and try to make the next day better than the last,” he said. “There is a lot of support throughout central Pennsylvania for Homeland, and I want to be a good steward of that and help Homeland be around for many years to come.”

Homeland’s Founding Churches and Visionary Women Featured in 2024 Lottery Calendar

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More than 156 years ago, nine churches and 18 women came together to find a way to meet the growing humanitarian needs in our community after the Civil War. Their work made history and led to the creation of the “Society for the Home for the Friendless” which is now Homeland Center. Historic photos of the churches along with insight about the founding female leaders are featured in Homeland Center’s 2024 Lottery Calendar which is now on sale.

The lottery calendar has become a tradition for friends, volunteers and supporters of Homeland’s work. The monthly calendar costs $25 and supports the organization’s benevolent care programs. More than 1,000 calendars are produced and sold and everyone who purchases a calendar is eligible to be entered into daily drawings for cash prizes.

“This year’s calendar is exceptional and truly unique,” says Homeland Board of Trustees member Marion Alexander. “It offers far more than dates and potential prizes.”

The calendar tells a story about the power of faith and purpose coming together to serve Harrisburg families and lay the groundwork for today’s Homeland Center. Plans for the calendar began more than a year ago with the help of David Morrison and Jeb Stuart of the Historic Harrisburg Association, along with Homeland volunteers including Marion.

“Homeland’s foundation was built by the compassionate leadership of 18 women,” Marion adds. “This vision continues today through the Board of Managers.”

When the “Home for the Friendless” was formed, the Board of Lady Managers, as it was called, served to help meet the needs of its orphans and widows. More than 156 years later, the Board of Managers includes 18 women who work to make Homeland a home for all residents.

Proceeds from calendar sales provide financial support and additional services to Homeland residents, patients and clients in need. Homeland provides more than $3 million in benevolent care annually to ensure all residents, patients and clients receive high-quality, supportive care when they need it most. Through the Lottery Calendar more than $70,000 has been raised since 2015 to support Homeland’s benevolent care program.

To learn more about our nine founding churches, please visit HomelandCenter.org/Nine-Founding-Churches.

Homeland Center and Homeland at Home Earn Deficiency-Free Survey Results from Pennsylvania Department of Health

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nurse in scrubs interacting with a residentHomeland Center and Homeland at Home, which provides a full continuum of services to care for residents, patients and clients, has earned deficiency-free survey results across all five of its care services based on routine annual examination by the Pennsylvania Department of Health and Consumer Assessment of Healthcare Providers and Systems (CAHPS) for the survey year 2022-23. The results signify 100 percent survey compliance with all federal and state standards of care.

The five health care services earning the deficiency-free rating are Homeland Center Skilled Nursing and Personal Care at Homeland Center; and Homeland HomeHealth, Homeland HomeCare and Homeland Hospice.

“Our deficiency-free survey results are a testament to our sincere and endless commitment to our Residents, Patients and Clients, and the Families who entrust us to care for them,” said Homeland Center and Homeland at Home President and CEO Barry S. Ramper II. “Having all five of our service lines earn this outcome in the same licensure and certification survey period makes this achievement even more outstanding. It is our privilege to provide compassionate care to those whose lives we have been entrusted, and we will continue to relentlessly strive to maintain the standards that earned these deficiency-free results every moment of every day.”

Occupying a full block in uptown Harrisburg, Homeland Center is a licensed not-for-profit Continuing Care Retirement Community offering personal care, skilled nursing care, memory care, and short-term rehabilitation. Homeland at Home provides hospice care (compassionate end-of-life care), home health services (in-home physician-ordered medical treatment), home care services (in-home non-medical daily living assistance) and palliative care (comfort and relief from the symptoms and stress of serious illness).

Earlier in 2023, Homeland HomeHealth and Homeland Hospice were named 2023 CAHPS Honors Award recipients by HEALTHCAREfirst, a national provider of services for hospice and home health agencies. The awards recognize Homeland for continuously providing a positive patient experience and high-quality of care based on results of the Home Health Care Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, a nationally recognized tool to assess and improve patient care and patient and caregiver satisfaction.

Homeland’s tradition of care began 156 years ago after the Civil War. Eighteen women from nine churches in the city of Harrisburg came together to consider what could be done to help orphans and widows. In 1867, the group chartered the “Society for the Home for the Friendless” and raised funds to begin operating what today is Homeland Center and Homeland at Home.

Artist Margo Konetski: Tapping into creativity

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painting of boats created by Artist Margo KonetskiMargo Konetski didn’t initially think of herself as an artist, but as a child, “everything had doodles on it.”

Teachers would chide her for being inattentive, but now, she knows doodlers absorb learning better.

“The creativity part of our brains,” she said, “is not used enough.”

Margo is the latest artist displaying her work at Homeland through the Art Association of Harrisburg’s Community Spaces initiative. Every quarter, specially chosen AAH members hang their works in the bright Homeland Florida Room gallery for enjoyment by residents, staff, and visitors.

Konetski, a native of Lewisburg, now living in Upper Allen Township, taught school for 33 years before retiring. In her final years of teaching, she worked with Susquehanna Township School District middle schoolers with social-behavioral problems. They were bright children but were behind their peers, so they sometimes acted out to hide their embarrassment and frustration.

“They could be a challenge, but I enjoyed working with them,” she said.

She wasn’t an artist then, but she knew children learn better when teachers use a creative approach. For eighth-graders struggling with vocabulary, Konetski recruited them to help her build a game board involving pulling cards and defining the words on them. They could roll the dice and move on if they knew the correct answer.

“Being a teacher, you’re almost required to be creative,” she said. “I do believe that’s where I started as an artist. Making it fun was a great way for them to enjoy and learn it.”

Retirement gave Margo the time to step up her creative pursuits. A lover of gardening, she became a Master Gardener in 2022. Since moving to a new home recently, she has been working with a landscaper to bring variety and a non-linear look to her yard.

“I don’t like things all straight in a row,” she said. “I enjoy different colors and textures – mixing them up a little bit. The whole creativity thing touches lots of parts of your life.”

As Margo returned to art, she took Art Association of Harrisburg classes and started experimenting with different media. Her work has matured as she learns, but there have been adventures along the way. For a plein air class, Margo went to Wildwood Park, trying to capture the marshes on canvas. But pesky spotted lanternflies, refusing to cooperate with the romantic image of an artist painting in the open air, kept landing on her canvas.

She also struggled with the slope where she set up her easel, aiming for the best vantage point.

“If you could have filmed me, it would have been really funny because I was fighting the bugs,” she said with a laugh. “And I wasn’t stable on the bank. I’m sliding down the bank, with all my paints going everywhere. Next time I did plein air, I made sure I was on a stable surface.”

painting of a door in a brick wall created by Artist Margo KonetskiMargo carries a sketch pad and takes pictures, capturing beautiful scenes and intriguing architecture everywhere she goes. She recently returned from a trip to Lake Ontario in New York State with five drawings.

“The drawing is your first step,” she said. “You have to have some kind of vision.”

Her travels have taken her to picturesque places like Italy, Germany, and Norway, where her son-in-law is from.

“I like painting doors, for some reason,” she said. “In Italy, there are old-looking, interesting doors.”

Her favorite artist is French impressionist Claude Monet, for the way he seamlessly blends his lines.

“When you paint, you look at things differently,” she said. “Even if we’re watching a TV show, I’ll say to my husband, ‘Did you see that picture on the wall in that room?’ That’s what stands out to me.”

Margo has two grown children, and she and her husband have two rescue dogs, a Lhasa apso-bichon mix named Sophie and a dog named Frankie, “a little Australian terrier. He’s a little lover.”

Her Homeland exhibit is only her second showing. Two of her favorite works there, which are also popular with viewers, are small depictions of a fish and a pelican done with colored pencils.

“It’s a nice little hall space,” she said. “A lot of people travel through it, so they get to see the artwork. It’s a cool place to have your work.”

Margo doesn’t try to sell her paintings. For her, art is simply rewarding and fun.

“Painting is relaxing,” she said. “I can go downstairs and start painting, and five hours later, it’s, ‘Oh, my gosh, where did the time go?’”painting of a stormy day on a shore by Artist Margo Konetski

Homeland Holiday Bazaar: Holly-jolly fun with shopping

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resident browsing goods at the bazaar Baubles, bangles, and beads. Plus, an Avengers puzzle and candy. Who doesn’t want a cheery gift for the holidays?

Even better, it was all packaged into one-stop shopping, with the Homeland Center Board of Managers’ annual holiday bazaar. Held before Thanksgiving, it’s a chance for residents and staff to experience the joy of giving without battling the crowds in stores and malls.

The Board of Managers has held the bazaar for at least 20 years and probably many more. This year, they operated a long line of tables in the Main Dining Room. Treasures beckoned, neatly organized by theme – holiday items, kids, décor, jewelry, and linens.

In the Florida Room, a bake sale tempted shoppers with cookies, desserts, and candy-filled jars decorated for gift-giving – no wrapping required.

Board of Managers members donate the baked goods and new or gently used bazaar items. The Board of Managers is the unique group of women devoted to upholding Homeland’s renowned quality of life and homelike feel. Proceeds go to the activities department, which can use the funds to buy supplies or bring in top-class talent for the music and entertainment programs that residents cherish.

Joyce Thomas, a Board of Managers member for 23 years, said that members “just clean out our houses” to stock the bazaar tables.

“The residents always find some little treasure,” she said. “They love their jewelry. They love their necklaces. They love their bracelets. They’re always looking for something to give to the grandkids.”

Resident Loretta Colestock snapped up the Avengers-themed puzzle for her superhero-mad great-grandson, age 8.

“He’s just at that age to like it,” she said. “This bazaar is a neat idea. They always do great things for us. I got some jewelry, something for my grandkids, and little jars of candy for the grown kids.”

Homeland’s busy, hardworking staff get a jump on their gift shopping, too. Director of Utilization Review Lisa Browne found a priceless birthday gift for her husband with custom-made golf clubs that once belonged to a resident, the late Stanley Fabiano. Lisa loved Stan dearly for his antics and his big heart, and she knew that her husband would appreciate his Cobra and TaylorMade titanium clubs.

“These are very unique clubs,” Lisa said. “My husband’s mother lives at Homeland now, so it brings everything together. This means a lot to me because of knowing Stan for years and years and years, and I cared about him so much. It’s very special.”

The bazaar also featured felt coasters handmade in wintry designs like snowmen, berries, and trees by Board of Managers members. Member Lindy Scholl designed the coasters and led laughter-filled sessions to cut and sew the pieces.

“Lindy even made dessert for us,” said Board of Managers Secretary Cathy Leeds. “She had carrot cake and a dump cake with cherries and pineapple. We are well taken care of as a group of women.”

The Board of Managers is also selling the 2024 Lottery Calendar to add to the holiday cheer. Buyers are entered to win daily cash drawings ranging from $30 to $100. At the same time, proceeds provide financial support and additional services for Homeland Center and Homeland at Home residents, patients, and clients in need.

This year’s calendar honors the nine Harrisburg churches and their women members, two from each church, who founded Homeland in 1867 as a refuge for the widows and children of the Civil War’s dead and disabled soldiers. Their legacy lives today as Homeland Center, Homeland at Home, and the 18-member, all-women Board of Managers.

employee showing items at the bazaar to a residentAt the bazaar, resident Nancy VanKirk bought children’s books and toys to donate to the Homeland Center gift shop, where she volunteers weekly. For only 10 or 25 cents, the mint-condition coloring books, crayons, and books on construction equipment would make great gifts for other residents to share with visiting grandkids.

“When kids have a birthday or something coming up, and the grandparents can’t get out to buy anything, they look for something the kids can enjoy,” she said.

Resident Carl Barna is known for growing vegetables and herbs in Homeland Center’s Catherine Elizabeth Meikle Courtyard for the enjoyment of Homeland residents. He bought a light-up snow globe at the bazaar that played “Silent Night.”

As always, Carl decided to share the delight with his fellow residents.

“I want to have that at our table in the dining room and play it while we’re sitting there eating,” he said. “I think this bazaar is excellent.”

Homeland Center offers levels of care including personal care, memory care, skilled nursing, and rehabilitation. The outreach services of Homeland at Home provide hospice, palliative care, home health, and home care to serve the diverse and changing needs of families throughout central Pennsylvania. For more information or to arrange a tour, please call 717-221-7900.

A guiding light: Volunteer Susan Stillman’s tech expertise helps Homeland focus on care

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Volunteer Susan Stillman smiling next to a treeVolunteers come in many forms, and Homeland loves them all. They bring a helping hand to activities. They lend a listening ear.

Then there are those like Susan Stillman, behind the scenes but playing a vital role in ensuring that Homeland runs smoothly, and staff do their best for the comfort and care of residents and patients.

Susan retired in 2021 from a career in business analysis, but soon began to use her skills for Homeland, working closely with the development and marketing staff to help transform the customer relationship management (CRM) experience. With sleeker, more efficient systems, staff gets more time to create innovative programs, develop resources, and communicate directly with partners, families, and donors.

“It’s all of the things I loved about my previous job that I’m getting to do again for Homeland,” Susan said.

Susan, a native of Arlington, VA, majored in anthropology and English literature. She said with a laugh that she “was able to parlay those into a career in business analysis.” It started early in her career when she worked at a library that needed to automate its card catalog.

“They didn’t have anybody with the computer skills to do it,” she said. “I said, ‘I don’t have them, either, but I’m willing to learn.’”

From there, she went into tech support, training, and business analysis. Susan explains that business analysts help organizations find and incorporate the software needed to solve problems. It’s a beginning-to-end process involving research, collaboration, testing, and training.

Susan was a business analyst for about 22 years with the American Cancer Society’s Pennsylvania division, based in Hershey. She had come to southcentral Pennsylvania to escape the over-congested Washington area. During the pandemic, her job was downsized.

“I realized I didn’t have to go back to work, so I didn’t,” she said.

Susan fills her time with volunteering that’s meaningful and substantial. With Loving Care Cat Rescue (LCCR), she adopted a pair of cats and began performing volunteer technical work. Today, she manages the adoption application process, serves on the board, and provides resources that cat foster care providers need to succeed.

“With everything, I get to do to help the fosters, assist with the adoption process, and get our kitties into good homes … it’s very rewarding,” Susan said.

Searching for an additional volunteer opportunity, Susan learned about the Homeland Hospice position on volunteermatch.org. She knew she didn’t have the “emotional fortitude” to work directly with patients, but she knew data entry was in her wheelhouse.

Soon, Homeland Hospice staff learned about her professional background, and they happily accepted her offer to help adopt the new CRM system. It was a challenge. They had to unify the separate systems used by Homeland Hospice and the development and marketing departments. With Susan’s help, they found a system that meets the needs of all three operations.

“Susan has been awesome in steering us in the right direction with which system to choose, and she continues to provide support and training as we learn to use this new platform,” said Homeland director of marketing Wendy Shumaker. “It has been a very big project, and we are immensely grateful for her involvement.”

Susan helped merge three databases, run data reports that reveal fresh insights into Homeland operations, and train staff in using the new system.

“I love being able to solve problems, make people’s lives easier, and give them the tools they need to be effective,” said Susan.

The Homeland team is a pleasure to work with, she adds. She credits Homeland Hospice Volunteer Coordinator Laurie Murry with keeping volunteers engaged and training them in “the knowledge they need to support the organization.”

“She stays in touch with everybody, so regardless of your role, you always feel connected,” Susan said.

Susan also enjoys cooking global cuisine and is a regular blood platelet donor. She lives in a circa-1935 home in Susquehanna Township, which her husband is “single-handedly rebuilding,” she said.

Even amid her volunteer duties, the avid reader dives into a murder mystery daily. Susan counts Louise Penny and Margaret Maron as her favorite authors.

“I spend about an hour or two a day reading, taking advantage of the fact that I am actually retired.”

Homeland Center offers levels of care including personal care, memory care, skilled nursing, and rehabilitation. The outreach services of Homeland at Home provide hospice, palliative care, home health, and home care to serve the diverse and changing needs of families throughout central Pennsylvania. For more information or to arrange a tour, please call 717-221-7900.