Employee Spotlight: Jennifer Parsons keeps residents moving forward

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Jennifer Parsons keeps residents moving forward!

She is leading Homeland residents in exercises meant to maintain flexibility.

“Feet in front of you, roll your ankles,” she instructs. “One, two, three.” They count up to 10. Then, she says, “Opposite way. One, two, three . . .”

The ankle-rolling concluded, Parsons reaches for a green ball, but a class member speaks up. Isn’t she skipping an exercise in the regular routine?

“See? I forgot!” Parsons says. “You should have said something.”

“I just said!” the resident said, to laughs all around. Then comes the missed exercise. “Knees apart, push your knees together with your hands. One, two three . . .”

Parsons is a Homeland veteran, on the job since July 2001. She is lead restorative aide, serving an essential function – making sure that residents maintain the progress they make in physical therapy.

“When they reach their therapy goals, they’ll come to my restorative program and I will do whatever I need to do so they don’t lose any strength and capability,” she says. “If they’re able to walk 500 feet, I make sure they walk 500 feet.”

Parsons, a West Virginia native and Harrisburg-area resident since age 13, entered health care after graduating from Cedar Cliff High School. She worked in the Polyclinic Hospital storeroom and then followed a friend’s suggestion to become a CNA. When her Polyclinic supervisor came to Homeland, Parsons followed.

Today, she remains a CNA with a diverse array of duties, helping with payroll and scheduling therapy in addition to her restorative work. She appreciates the Homeland tradition of staff helping wherever they’re capable.

“It gives you a break from your routine,” she says.

Parsons’ daily class attracts residents so dedicated that some will hold their own exercise sessions when she’s away.

“It’s nice that they look forward to seeing you every day,” she says. “I always try to be happy and to make them laugh. We’ll joke. I’ll tell them what’s going on in my house or when my daughter does something wrong or if I ate something good last night. I keep it real with them.”

Parsons enjoys interacting with residents, talking about their outfits or getting their hair done. She tries to keep residents connected with family, friends, and community. One resident wanted to go to her daughter’s house on Christmas Day, so Parsons took her there. That same resident recently mentioned her desire to attend a granddaughter’s bridal shower.

“If you want to go, I’ll take you,” Parsons offered, and that’s what they did. When another resident needed clothes, Parsons took her on a shopping excursion at Boscov’s.

“It felt like the right thing to do,” says Parsons. “I wanted to do it. And it was nice for her. It was something different.”

Thank You for Putting the “Home” in Homeland Center

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home sweet homeland

As our parents age, as we age, life sometimes doesn’t go as planned. Mom may get sick and need around the clock expert nursing care. Dad isn’t the same after Mom passed and needs some assistance, but still wants to live his life as independently as he possibly can. They provided a good home, took care of the family and then each other. Now it is the children’s responsibility.

Trying to manage a household, a full-time job, along with being the sole caretaker of Dad is difficult. It forces us to ask ourselves some challenging questions.

 Where can I find quality senior care paired with choices?  Where can I find a CMS Five-Star Skilled Nursing Facility or Harrisburg Magazine’s Readers’ Choice for Best Long Term Care Facility in the Harrisburg region? A CMS Five-Star designation is Medicare’s highest recognition for quality in care, staffing and safety, and it ranks facilities among the country’s elite for continuing care retirement communities.

The answer occupies a full city block in uptown Harrisburg at 1901 North Fifth Street. The answer was chartered in 1867, as the Home for the Friendless — women representing nine churches in Harrisburg identified the need to care for the widows and orphans of the Civil War.  The answer is Homeland Center.

While it is true that Homeland has been recognized as a premier provider of exemplary health care to seniors, we could not have reached these extraordinary accomplishments alone.

So, Homeland Center would like to take this opportunity to THANK YOU.

Thank you to our dedicated and friendly staff and our incredible and selfless volunteers and donors. Thank you to a regional community that has supported us for the past 150 years. And, of course, thank you to our residents and their families.

To our staff, volunteers and donors, thank you for making Homeland Center what many in this region call home. To our community, residents and families, thank you for the continued encouragement and confidence you give us.

Thank you for putting the “Home” in Homeland.

Expanding community-based services key to Homeland Center’s continued growth

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As Homeland Center celebrates its 150th anniversary, its future lies in continuing to provide excellent care at its historic Harrisburg location as well as expanding to meet the growing healthcare needs throughout the Central Pennsylvania region.

Quality, continued growth and full commitment to Homeland’s founding principles was the message delivered by President and CEO Barry Ramper II at the recent annual meeting of the boards of Trustees and Managers.

“If we could go back and talk to the group of people from nine churches who had a vision it would be very interesting to hear, if even in their wildest imagination, they believed this day would come and that Homeland would be the organization it is today,” Ramper said.

“Our quality begins in the hearts of our staff,” Ramper said. “Homeland’s success begins with our staff and it’s your heartfelt actions that are most important in everything we do.”

Homeland’s commitment to quality was underscored when, for the sixth year in a row, Harrisburg Magazine’s more than 50,000 readers voted Homeland Center as Readers’ Choice for Best Long-Term Care Facility. The recognition came on the heels of Homeland a perfect 5.0 score in U.S News and World Report’s Best Nursing Homes 2016-17.

Highlighting its commitment to hiring and retaining talented and caring staff who represent the community it serves, in March, Homeland Center was named Business Diversity Award Champion of the Year by Harrisburg Regional Chamber & CREDC.

While there will always be the need for exceptional personal and skilled nursing care, Ramper stressed Homeland’s future lies in continuing to grow its community-based services that make it possible for people to remain independent in their own homes.

Barry Ramper Susan Batista 2016 board meetingLast year Homeland unveiled two services to help seniors at home. Homeland HomeCare assists seniors with daily tasks such as meal preparation and transportation, while Homeland HomeHealth provides doctor-ordered medical assistance, ranging from providing intravenous therapy and other medications to physical therapy.

The community based services are part of a continuum of care that includes Homeland Hospice, which has a team of caring professionals certified in both adult and pediatric care.

“The future of Homeland is not 1901 North Fifth Street – it is the heart of why we exist, but as we know a body cannot live with just the heart. The future is HomeCare and HomeHealth,” Ramper said. “What we provide with our community based services is an opportunity to have the highest quality of life wherever you call home.”

In keeping with its mission to serve those in need, Homeland in the past year provided almost $3 million in charitable care. Much of this is spent to bridge the gap between the actual cost of care and shrinking public reimbursements.

To ensure that Homeland’s tradition of never asking a resident to leave because of financial reasons continues, Homeland is in the fourth year of its goal to increase its endowment by $20 million by the year 2020. As part of this aim, Homeland established The 1867 Society to recognize individuals and couples who have made significant, tax-deductible commitments to the endowment.

“We’ve come a long way toward reaching our goal, but we still have a long way to go, and each of us needs to renew our commitment to attaining that goal, said Morton Spector, chairman of the Board of Trustees. “The lives of those who cannot care for themselves depends on all of us.”

During the meeting, Ramper and Spector thanked all those who made Homeland Center’s 150th Anniversary Gala held in May at the Harrisburg Hilton a success. Generous donations by the John Crain Kunkel Foundation and John M. Arnold helped raise an unprecedented amount for Homeland’s endowment.

They also recognized Gail Siegel, who is stepping down from the Board of Trustees after six years, where she was an active member of the Financial Development, Long Range Planning and Nominating Committees. She and her husband, Conrad, are charter members of The 1867 Society.

“Thank you for all that you have done,” Ramper said to Siegel, adding that he is grateful for her willingness to continue serving as a non-voting member on numerous committees. “Your involvement makes us stronger.”

Homeland’s commitment to charitable, uncompensated care stands as a resource for the community. A nonprofit, 501(c)(3) organization, Homeland relies on the generous support of our friends and neighbors to continue helping the less fortunate. To find out how you can make a difference, call 717-221-7900 or go to homelandcenter.org/donate

Homeland volunteer shares chats and cookies with residents

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Henry Weaver Don Englander for websiteFor three years, Henry Weaver’s mother-in-law lived at Homeland Center, and she always had visitors.

Weaver’s wife, Peggy, visited Mondays, Wednesdays, Fridays, and Saturdays. Henry Weaver came on Sundays, joining her for lunch in the dining room.

“She was well-loved by people here,” Henry Weaver says. Though her husband had never called her anything but Elizabeth, “when she came here, she was affectionately known as Lizzie.”

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Employee Spotlight: Carmella “BJ” Williams

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Carmella “BJ” Williams brings artistry and heart to Homeland’s kitchen!

Carmella “BJ” Williams was standing by the flea market booth at Homeland’s annual summer fair when a resident’s son approached and said, “I just want to thank you for everything that you do.”

It meant the world to her.

“It came out of nowhere,” she said. “He just came up and hugged me.”

During Homeland’s 150th anniversary year, Williams celebrates a milestone of her own. October 22, 2017 is her 25th anniversary of working at Homeland, rising from kitchen staff to assistant director of nutritional services.

Williams was 20 years old, working at a Harrisburg Burger King when she applied for a part-time position in Homeland’s dietary department. She was nervous, but she took advantage of every opportunity to be trained and work her way up to supervisor.

From helping to unload the food delivery trucks to once spending months with a coworker preparing meals on two standard home stoves during Homeland’s kitchen renovation, Williams is committed to getting the job done right.

Training as a prep cook early in her career meant making desserts, even though baking took her out of her comfort zone. Her Homeland supervisors taught her not to give up, and she shares that lesson with trainees today.

“You make a mistake, you try it over,” she said. “That’s the only way you’re going to learn from your mistakes.”

When she first joined Homeland, Williams hadn’t completed high school. Then, at her sister’s GED graduation ceremony, her sister said, “You helped me out. Now it’s time for you to get yours.”

Williams earned a diploma through a Cumberland Valley High School adult education program. She even went to the prom, with her aunt’s boyfriend as her date.

At graduation, friends and family were there, and so was a Homeland resident and her family. Williams remains grateful to the many Homeland residents who helped her earn that diploma. They helped with math, science, and history.

At home, Williams and her wife of three years enjoy entertaining friends. Williams does the cooking, but she has learned the differences between cooking at home and cooking for Homeland residents. At Homeland, attention to the dietary needs of residents comes first, followed closely by their enjoyment of every meal.

“This is their home,” she said. “This is their food. We’re going to make sure these residents get what they order.”

She knows that any outside pressures she brings to the job will dissipate as soon as she talks with residents and hears their stories. She loves putting smiles on their faces, and they are “very appreciative” for their meals every day.

“You’re going to hear the good, the bad, and the ugly,” she said, “but most of the time, it’s the good, and that’s what makes my day.”

Homeland resident Genevieve Cutshall celebrates 100th birthday

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Genevieve CutshallIn 1917, Homeland Center celebrated its 50th anniversary. It was a time of compassion and progress. The facility was expanding, even installing Harrisburg’s first elevator.

Also in 1917, Genevieve Culbertson Cutshall was born in Mt. Union, Pennsylvania. It was the beginning of a life that would include trips to all 50 states. In September 2017, as Homeland celebrated its 150th anniversary, Mrs. Cutshall celebrated her 100th birthday with a party in Homeland’s Olewine Diner.

Mrs. Cutshall grew up in a loving family, even when circumstances separated them. She was 6 months old when her father died, and her grandparents helped raise her. When her mother remarried and went to work in Pittsburgh, she said, her grandparents pleaded, “Please don’t take Genie.”

In high school, she played clarinet in the band, enjoying invitations to perform at events such as an apple blossom festival in Virginia. In a 30-member band with only three girls, the boys “were very protective of us. It was always fun.”

Jobs were hard to find in 1935, the year she graduated from high school, but she was lucky. A good friend who worked at the G.C. Murphy five-and-dime got her a job at the store. She remembers telling her family: “I don’t care where they put me, but I hope it’s not in hardware.”

“Well, I guess you know where I landed,” she said with a laugh. “I landed in hardware, and consequently, by the time I was there a couple of years, I had hardware, electric, glassware, dinnerware. I had the whole shmear that I had to take care of.”

She learned to love working in hardware. When customers sought a particular item, she would ask what it was for, and they would gladly tell her.

In 1939, she married Raymond Cutshall, the drum major from that high school band. He was just one of the gang until the night they were walking to their homes, and he was with her every step of the way until they arrived at her front door.

Fortune smiled on her again, because Raymond’s father worked for the Pennsylvania Railroad and helped his son get a job as a passenger conductor and the couple later moved to Harrisburg. During World War II he continued in his job working on the railroad, which was considered an essential occupation because of the need to transport troops.

Mrs. Cutshall went to work for Nationwide Insurance as a transfer underwriter, enjoying her role in reviewing applications. She and Raymond also drove the great American highways and byways, with occasional plane trips, to see anything and everything they wanted to see, from the Statue of Liberty to the Grand Canyon.

Over time, they logged visits to all 50 states.

“We met a lot of people,” she said. “There weren’t many things I didn’t see. I was a lucky lady.”

After 65 years of marriage, Raymond died in 2000. Mrs. Cutshall continued enjoying the love of “two wonderful brothers” and their families. She first saw Homeland while visiting a neighbor’s mother.

“I said maybe someday I’ll come here,” she said. “I made up my mind right then. To me, it felt like home.”

Genevieve Cutshall celebrates 100th birthdayGenevieve Cutshall celebrates 100th birthdaySince arriving at Homeland in March 2008, she spends time with family and friends and enjoying crafts. As for that 100th birthday party thrown by family, she said, “It’s nice of them, but it’s just another day.”

She has no secret to reaching 100.

“My mother lived to be 102, so I know where it came from,” she said. “I’m just here. I never did anything special. I’ve been lucky. Let’s put it that way.”